The Groh Concierge: Personal Shopping Session

Name: The Groh Concierge: Personal Shopping Session
Brand: The grOH! Shop
Price: 500.00 USD
Availability: OutOfStock

$500⁰⁰

Taxes, discounts and shipping calculated at checkout.

Expert playroom support, without the overwhelm.
Get personalized design guidance from a Groh Playologist. This is your 1:1 virtual shopping session to plan your layout, select the right pieces, and walk away with a curated cart you can feel confident about.

$500 concierge fee (credited toward your Groh purchase of $2,500 or more)

🏦 Delivery Note

This is a virtual design consultation. No physical product will be shipped.

ALL SALES FINAL: View Policy

💡 What You’ll Get:

30-minute Prep Call with Your Concierge
55-minute Design Call with a Playologist
Personalized Layout Plan
Curated Cart of Groh Products
$500 Credit Toward YOur Next Groh Shop Order of $2,500+

*No sourcing beyond Groh inventory. No refunds once your session is complete.

👨‍👩‍👧‍👦 Who This Is For:

Families designing a playroom, bedroom, or shared space
Parents who love Groh but want layout help
Design-savvy gift givers shopping for others
Grandparents creating spaces for visiting kids
Trade professionals wanting layout guidance + product expertise
Anyone who wants support—without the commitment of full design

💵 Pricing & Credit:

Session Fee: $500

Your full session fee is credited toward your next Groh order of $2,500 or more (pre-shipping).

If you decide not to purchase after your session, you’ll still receive your final room plan and curated list to shop at your own pace.

1️⃣ Book Your Session

Pick a time that works for you and tell us a bit about your space. Your Concierge will confirm your booking and guide you through next steps.
2️⃣ Prep Call with Your Concierge (30 Mins)

In this 30-minute call, your Concierge will learn more about your family, space, and goals— and help you submit measurements and photos so your Playologist can come prepared.
3️⃣ Design Session with Your Playologist (55 mins)

Your Playologist will come to the call with a tailored layout idea and product selections based on everything you’ve shared — ready to review, refine, and bring your space to life in real time.
If you’re ready to purchase, your Playologist can help finalize your cart and begin checkout right on the call.
4️⃣ Get Your Custom Plan

After your session, you’ll receive your curated layout sketch and personalized cart. From there, your Concierge will follow up to support you through checkout, answer any final questions, or help with phased purchasing if needed.

Frequently Asked Questions

Concierge Experience

Who will I work with?

You’ll have two key touchpoints:

A Concierge, who acts as your personal account manager — helping you prep, gather measurements, and stay on track.
A Playologist, one of our expert designers who specializes in child-centered layout and product planning using the Groh collection.

What kind of expertise does a Playologist have?

Our Playologists are trained designers with deep expertise in childhood development, educational environments, and layout planning for function, flow, and play. They’re experts in translating your family’s needs into beautifully designed spaces using only Groh products.

Is this a full-service design project?

No — this is a guided shopping experience. It does not include custom sourcing, architectural plans, or construction support.

If you’re looking for a more comprehensive design solution, we’ll happily connect you with our Groh Studio team.

Can I still use the service if I’m a grandparent?

Absolutely! Many of our Concierge clients are grandparents designing spaces for weekend visits, sleepovers, or multi-generational homes.

We’ll help you create a safe, beautiful, and developmentally thoughtful space your grandkids will love

I’m a designer or contractor. Can I use this for trade support?

Yes! The Groh Concierge is perfect for trade professionals who want guidance selecting the right products for a client space.

You’ll receive layout recommendations, a curated cart, and the confidence that your selections are backed by playroom experts.

Do I need to measure my space?

Yes — to create a tailored plan, we’ll need photos and basic measurements at least 72 hours before your session.

Your Concierge will walk you through what to send and how to measure easily, even without a tape measure.

What happens if I don’t submit materials on time?

If we don’t receive your measurements and photos by the 72-hour deadline, we’ll need to reschedule your session — and a $75 rescheduling fee may apply.

How long does it take?

The full process takes about 1–2 weeks from receipt of your complete intake materials to your final plan.

Do you offer this service outside the U.S.?

Not yet! We currently only serve clients within the U.S. — but we’d love to hear from you if you’re international and interested.

Pricing & Credit

What’s included in the $500 concierge fee?

Your fee covers:

A 30-minute prep call with your Concierge
A 55-minute design session with your Playologist
A personalized room layout, and a curated shopping cart.

If you spend $2,500 or more in the Groh Shop, your fee is fully credited to your order.

Can I use my $500 credit later if I’m not ready to purchase right away?

Yes — your credit is valid for 60 days after your Concierge session, as long as your Groh Shop order meets the $2,500 minimum.

What if I don’t spend $2,500?

Your Concierge session will still be incredibly valuable — you’ll walk away with a custom layout and tailored product plan. The $500 fee will not be credited unless your order meets the minimum.

Can I get a refund if I change my mind?

Due to the personalized nature of the service, we do not offer refunds. However, we’re confident the value and clarity you’ll gain will far exceed the cost.

Can I buy during my session?

Definitely! If you’re ready, your Playologist can help finalize your selections and place your order during your session. If not, you’ll receive your cart and plan afterward to purchase on your own time.